Virtual Assistant
Trying to pull it off with your
new Shopify business?
Let us kick start your Shopify store
while you focus on business strategy
Virtual Assistant
Getting restless trying to manage your
Shopify store?
Enough said! Now let us work
Read more
Virtual Assistant
Setting up your first Amazon store
giving you nightmares?
Leave it to our expert VAs and see your store grow
Read more
Virtual Assistant
Running out of time and resources managing
your Amazon business?
4hr/week is all you need to invest with eLuminous VA services
managing your Amazon business to see it soaring far and above
Virtual Assistant
Beginning your business journey
with eBay store?
Allow eLuminous VAs set you on the path to
success with your first eBay store
Virtual Assistant
Earning 7-figure is the next target
of your established eBay store?
eLuminous VAs redefine, restructure and refine your
ecommerce business goals to hit the bulls eye with earnings
Ecommerce Support
Global eCommerce sales are on the rise driven by strong consumer demand, yet more and more ecommerce businesses are failing. Whether you own an eCommerce website or sell products through online markets either way your business entails multitude of tasks to be completed on daily basis. From ensuring accuracy of product data to delivering superior customer service to managing product data volumes, you can’t handle it all.
eLuminous eCommerce virtual assistant services is what you need to free up your time from redundant and non-core business tasks and invest it into planning and executing business promotion strategies. Our virtual assistants are helping hundreds of ecommerce businesses to grow, we will be glad to earn your business as well.
Are you a Shopify startup retailer?
As a Shopify startup retailer you should avoid making mistakes that most other do landing them into losses. Starting a successful Shopify startup can be both exciting and rewarding but in doing so you have to tackle challenges that can make it or break it for you. Your challenge starts with finding a niche that is not only profitable but also something you are passionate about, next what follows is deciding the backend business processes-vendor/supplier searching and establishing a business model, store setup is next requirement-theme setup and customization, product addition, writing SEO friend product description and adding product images, last you need to promote your Shopify startup on all social media and online channels to drive traffic for more sales and leads.
We pride in informing you that our virtual assistants have the knowledge and expertise to set your Shopify startup right and moving for success. From researching, setting up to promoting your Shopify business, our VAs will make it grow from the first sale to a money making machine.
eLuminous VAs ensure you need not to worry about: Read more...
Setting up store, product addition, store design
- Shopify store design and development
- Product addition to store using tools and CSV files
- Merchant Profile
- Storefront Layout, Images, and Content
- Shopify product listings
Finding vendors, suppliers
- Vendor and supplier research on outsourcing sites like Aliexpress
- Communicating with vendors and negotiating with them
- Finalizing the terms with suppliers and vendors
- Maintaining regular communication with them and ordering new products with them
Managing customers and orders
- Order entry
- Customer notifications
- Inventory management
- Handling returns
- Invoicing
Data gathering, market and product research
- Research on potential and profitable products
- Research on market trends, competitor products, sellable products
Business analysis, statistical analysis
- Customer behavior analysis
- Sales statistics report preparation and analysis
Are you an established Shopify business?
Expansion of an established Shopify business presents entirely different set of challenges than setting up a Shopify startup. Scaling of business means increase in business requirements and functions-you no longer have the luxury of handling most business needs on your own or along with a couple of staff. As sales grow so does the inventory and customers and customer queries and management needs. Hiring employees seems the obvious solution but it poses some lethal hidden challenges like paying employees, investing into infrastructure, dealing with employee benefits as set by government and a lot more.
What we offer is a clean no fuss virtual assistant service that takes care of all needs of your growing Shopify business. From managing your store’s daily activities to communicating and follow-up with vendors/supplier to managing shipments and take care of customers out VAs offer a cost effective solution to all your growing business woes.
Shopify Order Processing Services
Processing your Shopify orders our VAs ensure your expenses prices are minimum. They provide customer support as well as prepare purchase statements.
Customer Service
Ecommerce businesses need to have an excellent customer support service in place and your Shopify business is no different. Our VAs ensure that your customers get every answer regarding order tracking, replacements and refunds ensuring their satisfaction.
Vendor/Supplier/Shipping management
Keeping your Shopify business filled with available inventory requires communicating with vendors for placing orders, tracking order with shipment companies and managing purchase and refunds. Don’t get into all these tedious tasks when our VAs are happy to do it for you.
Business analysis, statistical analysis
Time and again we learn that business analytics is crucial to introduce improvements into an established business strategy for future growth. Our Shopify VAs will collect, assimilate and process all the important statistics related to your Shopify business like customer buying trends, grouping of customers for targeted marketing, niche research and trends, Shopify Shop Page Traffic Analysis and every other metrics that can help you with quick decision making.
Product Category Management
Our experienced VAs ensure the hierarchy of your Shopify store by categorizing and further sub-categorizing your products.
Shopify Up-sell and Cross-sell
Driving traffic and increasing sales is dependent on how creatively you market your products. Our VAs analyze and sort products in your store based on relevancy and popularity and display them at appropriate attention grabbing sections in your store like related products section.
Are you an Amazon startup?
Amazon store opens a whole new revenue stream for you. With 4x store owners on Amazon, starting your own is a bit of challenge but also an exciting adventure. As a Amazon startup owner your priority is to focus on establishing and growing your business rather than investing your time and energy into mundane tasks like product research, profitable niche research, learning tax rules, store layout, product addition, product description writing, product images, finding good vendors and suppliers, managing shipping and orders and customer support. Albeit all these tasks are important for success of your Amazon store but these are tasks that you can easily outsource otherwise they will end up eating your valuable time.
Amazon startup business owners never had it this easy as our experienced virtual assistants make it for them. Our VAs take your hands off all the mundane tasks and free up your time to focus on major business goals.
Setting up store, product addition, store design
- Product addition to store using tools and CSV files
- Merchant Profile
- Storefront Layout, Images, and Content
- Shipping Tables
- Amazon Image Feed
- Amazon Price Feed
- Amazon Inventory Feed
- Amazon Relationship Feed
Finding vendors, suppliers
- Vendor and supplier research on outsourcing sites like Aliexpress
- Communicating with vendors and negotiating with them
- Finalizing the terms with suppliers and vendors
- Maintaining regular communication with them and ordering new products with them
Managing customers and orders
- Order entry
- Customer notifications
- Inventory management
- Handling returns
- Invoicing
Data gathering, market and product research
- Research on potential and profitable products
- Research on market trends, competitor products, sellable products
Business analysis, statistical analysis
- Customer behavior analysis
- Sales statistics report preparation and analysis
Are you an established Amazon business?
Amazon Startup is the first step into the gold mine but what’s next. Like any other industry you have to be abreast the competition. Growing your established Amazon business should be your priority and taking it to next level requires strategy and planning.
Free up your time from all tedious Amazon business management tasks by hiring our dedicated Amazon VAs. Tasks like inventory management, product addition, product description and edits, customer support, order management, statistical analysis, shipping and vendor management, promotional campaign, order tracking etc. are mundane but inevitable. These are tasks that when completed smoothly boost your established Amazon business and allow it to grow and prosper.
Daily Seller Central Account Management
Handling day-to-day Seller Central tasks is expertise of our experienced Amazon seller VAs. Managing your core Seller Central Account metrics our VAs ensure you exceed Amazon standards.
Social Media Management Duties
that our Amazon seller VA conforms to, ensures that social networks are exploited fully to drive your sales and leads attracting more traffic to your Amazon business.
Business analysis, statistical analysis
Analysis of your Amazon business broken down to sales, trends, customer behavior, market trends, buying trends and niche performance gives you a cutting edge advantage in competition. Our experienced Amazon seller VAs pull out the critical statistics analyzing major trends, targeted customer group creation for marketing and establishing what products sell most. All these insights help you with making well-informed and quick decisions.
Web research
that our dedicated virtual assistant performs gets you all the vital information regarding market trends, Amazon competition insights and product trends to help you improving Amazon strategy.
Customer Service Duties
an Amazon seller VA performs are necessary for customer satisfaction. Our VAs ensure your customers are satisfied and happy providing them with instant support regarding products, service issues and order placement and refunds.
Promotional Campaign Duties
ensure success of your Amazon business. Our Amazon Seller VA sets up and manages multiple Amazon campaigns for your Amazon business.
Other General Duties
including email management, inventory management, product listing and SEO are also performed by our Amazon Seller VA.
Are you an eBay startup retailer?
Starting your first eBay retail store is serious labor; it requires marketing temperament and quick learning. That’s just the prerequisite, setting and running a successful eBay store is not only about finding a profitable niche. You have to learn the tricks of trade-how to find best vendors, what would sell and how to beat the competition. Wait! Did we tell you have to do all this while worrying about store design, user-friendly and responsive template design, adding products to your store, SEO product descriptions to get you traffic, internet marketing and what not!
You think why can’t you be jack of all trades, isn’t it?
No you can’t because-no time, highly difficult and energy draining-is the process.
Be wise and allow eLuminous VAs rescue you from the spiral of hit & trial eBay store management troubles.
Setting up store, product addition, store design
- eBay store design and development
- Product addition to store using tools like Terapeak
- eBay Listing Services and Optimize Titles
- Manage Auction/Fixed Price Listings on eBay
- Design Theme / Template for eBay Stores
- Logo Design
Finding vendors, suppliers
- Vendor and supplier research on outsourcing sites like Aliexpress
- Communicating with vendors and negotiating with them
- Finalizing the terms with suppliers and vendors
- Maintaining regular communication with them and ordering new products with them
Managing customers and orders
- Order entry
- Customer notifications
- Inventory management
- Handling returns
- Invoicing
Data gathering, market and product research
- Research on potential and profitable products
- Research on market trends, competitor products, sellable products
Business analysis, statistical analysis
- Customer behavior analysis
- Sales statistics report preparation and analysis
Are you an established eBay business?
You know how tricky it is to start an eBay business in the first place but as an established business owner you got that right. Now you got to face the next biggest challenge of keeping your business grow. Everyday hundreds if not thousands of first time eBay retailers join the market, to lead the competition you need to keep growing and IT’S NOT ONE MAN JOB.
Order and Inventory Management
Managing orders, keeping track of inventory, follow-ups with suppliers and providing support to your customers-Our VAs are there to help you.
Vendor/Supplier/Shipping management
When you are not dealing with customers on front end you are hustling with vendors on the backend. Placing orders with vendors, following up with them, tracking shipped inventory and managing refunds with suppliers-don’t get stuck in these tasks when our VAs are happy to do them for you.
Customer Service
There’s no business without satisfied customers. A quality customer support in place is what it needs to keep your payers happy. Don’t worry, with eLuminous VAs your customers are in safe and supportive hands. Whether order tracking, replacements or refunds our VAs will ensure your customers are satisfied.
Business analysis, statistical analysis
Peter Drucker truly quoted-“you can’t manage what you can’t measure.” Statistical insight is what gives you an edge over competition in ecommerce industry. Our expert VAs will feed you with all the critical numbers like Customer buying trends on weekly, monthly and yearly basis, creating customer group for targeted product marketing, analysis what product and which niche sells most, eBay Shop Page Traffic Analysis, Date, Hour Analysis etc. All the statistics will be presented to you in comprehensive manner to aide your decision making.
Documentation and Reporting
Owning business comes with some additional responsibilities like maintaining monthly reports and filing important documents. Don’t get into these tedious tasks, our VAs know what you need.
Promotion
Boosting your eBay business sales is a lot dependent on digital marketing as well. Don’t worry social media and SEO promotion is what our VAs specialize in.
Our
reviews
We’ve been working with Eluminous for nearly 1 year. The VA’s that we have been working with have been excellent; they’ve been very supportive and provide excellent support and advice. They always come back with solutions rather than problems. We really feel that they care about our eCommerce business and treat it as if it were their own. We would definitely recommend them to anyone that needs eCommerce VA services.
I have engaged VAs from eluminous now for nearly two years. They have undertaken a range of activities for me associated with marketing, data cleansing, graphic design, research, social media management. They are always professional and show initiative when they see something that could be improved. They are always available and “go the extra mile” to ensure the quality of their work is excellent. I would highly recommend them to anyone who needs reliable, high quality, attentive VA services
Extremely happy with this team. All tasks presented have been completed above & beyond my expectations & all within a very fast time frame. I will continue to use going forward for all of my needs & would recommend to all others looking for a fast, efficient, friendly & knowledgable service.
