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eLuminous

Frequently Asked Question

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  • How quickly will my project or tasks be completed?

    Turnaround time for any task depends on the nature, complexity and urgency of the project or tasks at hand. We always ensure that we stick to the deadline that is discussed and agree upon mutually. You can always discuss the priorities according to which you want your VA to handle your tasks.

  • How do I communicate with my VA?

    We are open to any communication tools that our clients prefer to use. We use email, telephone, Whatsapp, MS-Teams, Skype, messenger and project management tools to communicate with our clients.

  • How do I get started?

    We have a simple 4 step get started process that you can find here (link to how it works form on home page) We encourage you to schedule a consultation call with us before you get started through our opt in form.

  • If I commit, am I locked in to any contracts?

    We have no commitments or contracts.

  • How quickly can I get my new virtual assistant?

    As soon as you place your requirement, we require 2-4 business days to identify the potential candidates and arrange an interview. Once the interview takes place, the VA can get started immediately.

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